APA Style
Kasmir, S.E., M.M. (2008).
Etika Customer Service .
Jakarta:
Rajawali Pers.
Chicago Style
Kasmir, S.E., M.M.
Etika Customer Service.
Jakarta:
Rajawali Pers,
2008.
Text.
MLA Style
Kasmir, S.E., M.M.
Etika Customer Service.
Jakarta:
Rajawali Pers,
2008.
Text.
Turabian Style
Kasmir, S.E., M.M.
Etika Customer Service.
Jakarta:
Rajawali Pers,
2008.
Print.